Smith.ai vs. CIENCE

Our North America-based SDRs make up to five calls per contact and use a call-first strategy that incorporates text and email follow-up with detailed information as supplemental engagement techniques. We also include — at no additional cost — appointment setting directly on your calendar, new-client intake form completion, outbound business caller ID, and CRM or Zapier integration. 

At Smith.ai, we are a true business partner in your sales outreach efforts. While CIENCE’s main focus is on list building, we can also quickly supply targeted lead lists for cold calling upon request for a low cost of $1/lead, which includes targeting strategy and research to match your target audience and ICP. Alternatively, we can use our integrations to automatically import your leads into our system. For instance, these could be leads generated from new client inquiry forms on your website or prospects who respond to an email or advertisement. You can pipe those leads directly to Smith.ai for immediate outbound engagement while improving your speed to lead.

At Smith.ai, we’re transparent with our pricing. Outreach Campaigns start at $600 per month and you receive outbound calls to 50 contacts, white-glove setup, client onboarding, call scripts crafted to specifically achieve your objective, and a dedicated account manager. Our per-contact pricing model means you only pay for the number of contacts you’d like us to reach out to on your behalf — it’s as simple as that. And unlike CIENCE, we don't limit the number of agents working on your campaign. Smith.ai’s sales-trained agents are available 24/7/365 — able to perform AI-driven sales outreach based on the timing and cadence that will lead to the best engagement and conversion rates.

Smith.ai’s dashboard goes above and beyond CIENCE’s analytics options. We provide full visibility into campaign results — allowing you to monitor real-time statuses, attempts we’ve made, and call outcomes per contact. That way, you know exactly what happened with every call. We also offer the option to have inbound coverage when leads call back in response to voicemails and messages sent to them. Our 24/7 virtual receptionists are available to add to any Outreach Campaign plan for just $285 per month, ensuring 360-degree coverage of your leads, particularly those with the highest intent. We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. We handle the entire “frontline” of your lead flow so you never need to worry about in-house coverage when our campaigns are running on your behalf.

For more comprehensive and strategic sales outreach, shorter terms, and more flexible features, Smith.ai is the superior choice over CIENCE.