CUSTOMER ENGAGEMENT

Welcome, State Bar of Georgia members!

Use code GABAR100 to get $100 off your first month. Sign up now and get started!

24/7 professional call handling

Client benefits

Smith.ai delivers intelligent call handling solutions — 24/7. Choose from our AI Receptionist with optional human support or our 100% human-run Virtual Receptionist service — either option will help you capture more leads, reduce interruptions, and increase profits. Integrate our professional call handling into your business and watch conversions — and customer satisfaction — take off.

$100 off your first month with code GABAR100
10% annual plan discount

Smart answering service that never misses a call

Calls come in, but you're not always available to answer them, whether you're busy in daytime meetings or away from your desk on nights and weekends. Our AI Receptionist and Virtual Receptionists work 24/7 to engage callers, provide seamless handoffs to you, book appointments on your calendar, and log details instantly in your CRM or business software.

Professional call management for every business need

Smith.ai delivers exceptional efficiency and accuracy across both our AI-first and fully human-powered solutions. We offer automatic spam blocking, smart caller recognition, location-based routing, AI-powered call recording and transcription, and more.

Our AI and human agents provide superior coverage for inbound customer demand.

AI-driven call intelligence to measure results

Make better business decisions with real-time call data, visualized in every client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

We deliver enterprise-level customization

Our answering services adapt to your exact business needs with custom call flows, specialized caller protocols, and industry-specific handling rules. Professional onboarding specialists configure everything from intake forms to routing logic, while 7,000+ integrations connect seamlessly to your existing systems. Unlike competitors who offer generic templates, we provide white-glove setup and ongoing optimization to ensure your unique business requirements are perfectly executed every time.

82%

of consumers expect an immediate response to a sales inquiry

50%

of lead generation budgets are wasted on leads who are never contacted

67%

of customers who receive excellent service spend up to 14% more

Smith.ai is trusted by 5,000+ businesses

4.8 stars

4.9 stars

4.8 stars

4.7 stars

"Smith.ai is just excellent. My go-to receptionist team that I use and recommend to other law firms... and business owners generally!! They go above and beyond to cater their receptionist and live chat services to the specific needs of my business."

Joey Vitale

Indie Law

"My only regret about hiring Smith.ai is that I didn't make the decision sooner. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic."

Brittany Littleton

Littleton Legal PLLC

"Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach."

Justie Nicol

Colorado Lawyer Team

"Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about Smith.ai's technology-driven approach."

Regina Edwards

Edwards Family Law

START HERE

Choose who answers

Explore having your calls handled by AI, humans, or a mix of both.

AI Receptionist

Starting at $95/month

AI handles high-volume tasks — from screening to scheduling — and seamlessly escalates calls to live agents as needed.

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Why choose AI-first?

Adapted to your brand
Endlessly customizable
Lowest cost per call

Hear a sample home services call

Human Receptionists

Starting at $300/month

Live agents handle every call with professionalism, personalized service, and a human touch from start to finish.

Learn More

Why choose human-first?

500+ North American agents
99.7% accuracy rate
Inbound + outbound capabilities

Hear a sample law firm call

RISK FREE

30-day money-back guarantee

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.