Meet your end-to-end AI receptionist

Your 24/7 AI Receptionist for the whole intake journey. Answer, qualify, book, and convert.

The AI Receptionist that runs your entire intake process, from the first ring to the retainer sent. Screen every caller by matter type, book consults into your case management system, and follow up before any of your competitors.

Get started free Book a consultation 25 calls / month on us

• 25M+ Calls handled over 10+ years
• 400K+ Calls handled every month
• 5000+ businesses trust Smith.ai

“Smith.ai is going to save you so much time, really screen clients, and get to the chase — and also provide a great experience for those calling your business.” — Carol O’Connor Cadiz, O’Connor Cadiz Accident & Injury Law

“I have noticed a faster response in getting back to potential clients, screening them, and having them come into the office to get started. Smith.ai helps us use time wisely.” — Paulina Quiñones, Maria Jones Law Firm

“Smith.ai is an excellent choice for an AI Receptionist solution! The team and management at Smith.ai are top-notch and care about your business!” — Joe Santana, Tort Intake Professionals

“We have tried several different AI answering systems and the best one we’ve tried so far — by a LANDSLIDE — has been Smith.ai! The AI just nails it every time.” — Katlin Swadosh, Tuckner, Sipser, Weinstock & Sipser, LLP

“The AI Receptionist streamlines my firm operations, ensuring we capture every potential client call that comes in 24/7.” — Tom Zeni, Zeni Law PLLC

How it works

Try it free. Train and improve. Launch with confidence.

Smith.ai gives you a specialized training environment to customize your AI Receptionist to your specific business needs and test exactly how it will handle your calls before you turn it on. We give you the tools to set up for success from day one.

1. Get in free No commitment, and free forever until you need >25 calls/month. Set up your AI Receptionist in ~15 minutes. Not a trial. Real capability, every month, for free.
2. Optimize in Quality Studio Set your goals, run up to 50 simulated scenarios/month for free, and see exactly how your AI handles them before going live. Quickly optimize by accepting automated suggestions for improvement Your AI gets better every time you use it.
3. Go live with confidence Turn on real calls when you’re ready — and watch your quality score climb as your AI learns from every conversation. No more 0%-or-100% guesswork.

New

Quality Studio

Train your AI on your business and goals. Test and improve before you turn it on.

Quality Studio is where you train your AI Receptionist and prove it’s ready. Three steps, one place — set your goals, test how it handles real calls, then review your AQI and improvement suggestions to apply fixes in a few clicks.

1. Set goals & scenarios Define your business goals. Pick the goals that matter, then define the scenarios your firm sees. Every call gets scored against your custom goals, not a generic rubric.
2. Test how it handles calls Watch your AI Receptionist handle any call scenario. Run test scenarios in Quality Studio and review your AI Receptionist’s performance via live transcripts, matched to your scenarios. Want to hear it in action? Make test calls and talk to your AI Receptionist yourself. Either way, you get to experience exactly how the AI handles your calls before launching with your real clients.
3. Review & improve See what worked. Easily fix what didn’t. When the AI discovers a gap, you get a recommendation for a simple fix that you can easily approve that directly informs your call handling instruction — closing that gap forever.

Train your AI receptionist

Features Included in Every Plan

Built to drive results for every call.

All features are included in every plans, including the free plan.

• 24/7 call handling Every lead captured — even on weekends and holidays.
• Spam screening & blocking Over 20 million known robocalls and solicitors automatically blocked, so your team can focus on real callers.
• Call recording & transcription Full call records available for every call, so you stay in the loop.
• Instant call summary routing A structured summary delivered after every call to the team members who need it most.
• Lead qualification: High-priority prospects screened and identified based on your criteria.
• Warm transfers Callers intelligently routed to team members with full context for a professional end-to-end experience.
• Voice customization A curated selection of natural AI voices that set the right tone for every call.
• Bilingual call handling Conversational fluency in English and Spanish, so you can convert more business without adding bilingual staff.
• Custom call playbooks Unique scripts, call flows, and routing rules for every call scenario your business sees.
• Quality Studio Train your AI Receptionist to handle your calls, test with real scenarios, and launch with confidence.
• Self-healing FAQs Knowledge gaps surfaced by your AI Receptionist, so your caller experience continues to improve as the AI learns.
• Native integrations Direct connections to your CRM, calendar, and practice management tools, eliminating manual data entry.
• Dashboard & analytics See how your AI Receptionist is performing over time through call volume, appointments scheduled, AQI scores, and more.
• Service-aware intake Tailored intake for every service offered, so you always capture the right details.

Try it out today

Launch your AI Receptionist for free

Go live with 25 live calls for free every month, see how the AI handles your actual callers, and easily upgrade when you need more.

• 25 live calls / month, free every month
• No setup fees, no contracts to sign
• Overages toggle on or off — you’re in control

Free forever $0/mo 25 live calls/month, CC required at signup, no charge until you authorize. Setup takes ~15 minutes.

Create your AI Receptionist.

Deep customizations

Customize your AI Receptionist.

For complex workflows, high-value calls, and deep system integrations, our AI experts can configure your AI Receptionist to handle exactly what your practice needs — so every caller gets a precise, professional, on-brand experience.

Adaptive flows

Branching decisions, mid-call.

Handle any call with advanced branching logic that adapts mid-conversation based on what callers say. Seamless handling for complex legal intake, high-touch scenarios, and conditional routing — no fixed script required.

Hart & Sloan — Personal injury · 12 attorneys

Dynamic scripts

Custom scripts tailored to your business goals.

Increase awareness, drive repeat business, and capture more revenue opportunities with dynamic call scripts customized for your business. Your AI Receptionist follows the script you define — then adapts in real time to what the caller says.

Hargrove & Voss — Estate planning · 4 attorneys

Live data

Real answers from your case management — live.

Existing clients calling for case updates don’t need a callback — they need an answer. AI Receptionist can connect directly to your case management system and pull live status, hearing dates, and document updates mid-call, so callers get accurate info without staff interruption.

Vega Legal — Family law · 6 attorneys

Talk to sales.

The Smith.ai difference

Why top businesses trust our AI Receptionist.

Our quality isn’t just a claim. It’s built from 10+ years and over 25M calls of real call handling experience that goes into every interaction. Smith.ai is creating the quality benchmark for AI call handling.

Prove it before you commit.

Before launch

Test your actual call scenarios before any client does. Smith.ai lets you:

• Test your AI on your actual call scenarios.
• See exactly how it handles them before any client does.
• Launch without guesswork or a cold start.

Measure it after you go live.

After launch

Watch quality improve over time as your AI learns. Actionable quality analytics help you:

• See how the AI performs over time.
• Act on simple recommendations when something needs fixing.
• Update call handling based on measurable proof.

Built on a decade of real calls.

Under the hood

Every other AI receptionist asks you to flip it on and hope. Smith.ai is powered by:

• Real conversations, not idealized scripts.
• A decade of operational learning.
• Millions of calls no 2024 startup can fake.

What clients are saying

Real businesses. Real outcomes.

Every client started where you are: needing to trust our AI Receptionist before betting their business on it. Here’s what happened after they went live:

24/7 faster intake, improved client experience. “For me, the main thing is how user-friendly everything is. I have noticed a faster response in getting back to potential clients, screening them, and having them come into the office to get started.” — Paulina Quiñones, Maria Jones Law Firm. Read case study

60% sales profit increase year over year “We’ve increased our sales profit by 60% this year from last year… Smith.ai has positively impacted us.” — Valentin Reyes, SummitPoint LLC. Read case study

See all customer stories.

Pricing

Start free. Grow when you’re ready.

Month-to-month, no contract on self-serve plans. Live agent involvement available as a per-call add-on on any plan.

Free

Try it and trust it first. $0 mo 25 calls/mo ($3.00/call after that)

• Quality Studio - test before going live
• 24/7 AI call answering
• Recording, transcription & summaries
• Lead qualification & call routing
• AI Scheduling (Calendly & more)
• Native integrations (Clio, Zapier & more)
• Analytics & call history

Pro

Set it up yourself with dedicated support. $150/mo $2.00/call (~2–3 calls/day)

• Everything in Free, plus:
• Dedicated onboarding setup
• Live phone, email & chat support
• Custom SMS branding

Enterprise

We build and run a custom solution for you. $500/mo $1.67/call (~10 calls/day)

• Everything in Pro, plus:
• Full-service setup & ongoing optimization
• Custom AI prompting by our technical team
• Unlimited custom integrations & workflows
• Multi-location support and synchronization
• Dedicated success manager

Want rollover calls and a lower per-call rate?

Our 6-month plan delivers the same enterprise experience at a better rate. Talk to us

Looking for a custom plan?

We can build something that fits your call volume and workflows. Talk to us

Included on every plan — free or paid:

• Spam screening
• Dedicated phone number
• EN + ES fluency
• 12+ voices
• Self-Healing FAQs
• No setup fees

See AI Receptionist plans and pricing.

Frequently asked questions

How quickly can I launch my AI Receptionist?

With Quality Studio, launch your AI Receptionist in ~15 minutes. Set up your profile, define your goals and scenarios, run a simulated test call, and apply actionable recommendations, then go live with confidence.

Will callers know they are speaking to AI?

Yes. AI Receptionist uses a conversational voice, and businesses can customize greetings to introduce the service transparently and professionally.

How does AI Receptionist save businesses money compared to hiring in-house staff?

AI Receptionist offers 24/7 call handling without hiring, training, or managing staff — reducing overhead while ensuring no missed calls. Plus, you can try it free forever.

Why is my credit card required to sign up?

On our free tier, overages are off by default; you decide if and when to turn them on. Keeping a card on file means that when you do, we can add call credits right away so your coverage never lapses. Turning on overages authorizes those charges; you can switch it off anytime, and we won’t charge your card otherwise.

How does Smith.ai ensure call quality with AI Receptionist?

Every call is recorded and transcribed, providing a verifiable record for quality assurance, training, and business documentation. We’ve also released a new measurable standard, the AI Quality Index (AQI), along with our quality loop. AQI scores measure against the AI Receptionist’s ability to follow your standard of call handling according to the goals you set, plus the overall caller experience. With the quality loop, you get tailored recommendations on how to improve your AI Receptionist’s performance, thus improving the quality of your calls and your AQI score.

Is caller data secure with AI Receptionist?

Yes. Smith.ai follows strict security protocols, including encrypted storage for call recordings and transcripts.

Can AI Receptionist integrate with my CRM and other tools?

Yes. AI Receptionist natively integrates with Salesforce, HubSpot, Clio Grow, Clio Manage, plus 5,000+ apps either natively, or through Zapier and Make.

What is live agent involvement?

While AI Receptionist can professionally screen & qualify leads, intake prospective clients, answer questions, and book appointments, occasionally, call scenarios that require a human receptionist pop up. For these, our 500+ North America-based receptionists are available through our Live Agent Network as a per-call add-on. If you have unique call scenarios and want to tailor which calls are escalated to our human receptionists to match your business needs, learn about our Hybrid solution here.

Is there an extra fee when a call escalates from AI to a human receptionist?

If the escalation is AI-initiated, there is no fee. If you choose to implement live agent involvement for information verification or scheduling, it is available as a per-call add-on to any AI Receptionist plan.

Train it. Trust it. Then go live — free.

Create your AI Receptionist in about 15 minutes and hear exactly how it’ll handle your calls before any customer does.

Start for free or book a consultation.